Collection: Zatchels

When you buy online, you want to know that you're buying from a trusted seller. Our entire website is fully secure, ensuring that your personal information is kept safe when you buy from us. You can tell this from the padlock showing in the URL bar of your browser. 

We work hard to make shopping with us as easy as possible for our customers. That's why we have multiple options for payment. We accept all major credit cards (including American Express through Paypal). You can also checkout with Paypal, or with Apple Pay. 

If you're purchasing items worth over £20, you also have the option to spread the cost by paying on finance, with interest free options available, including Klarna, Clearpay, Payl8r & PayPal Pay in 3.

We try to reduce our environmental impact wherever possible. We encourage our Collabs Partners to reuse cardboard boxes where they are able to do so and choose recyclable or biodegradable options for packing filler.

We are extremely proud of our award winning customer service, with staff who go above and beyond for our customers. The high number of extremely positive reviews that we have as a business are a testament to this and our customers continue to rate us incredibly highly for our service.

We have a favourable, easy, and no quibble returns policy, which can be found on our return page. We're more than happy to help in the event of any issues with products; either items that are damaged or faulty, or are simply unwanted. Just give us a call or send an email and our friendly team will be on hand to assist.

We endeavour to ensure that our prices are competitive and fair by working with our CollabsPartners to bring you the best prices & service. In the event that you do find a price cheaper elsewhere, we operate a price match where if we can match it, we will!

We work hard with our Collabs Partners to get all parcels dispatched as soon as possible. We offer free delivery to UK mainland addresses on most orders. You can find more details on our delivery page.